Selected work
Five projects, 2022–2026
The 48% Drop-off
Fullstory sessions traced applicant loss at Progress Residential to a “Pay” card that looked clickable and wasn’t. The answer was one status dashboard, designed for the phone first.
Freshworks’ Demo Hub
Freshworks’ demo library, from an agency design to a live page. I owned the redesign, built and tested ideas with Claude Code, and prepared the handover in Figma.
750 legacy pages, one component library
More than 750 Freshworks marketing pages moved onto one component library. I built and QA’d them to WCAG 2.1 before they went live.
300+ components, from XD to Figma
AT&T Business’s design system, rebuilt rather than copied into Figma: 300+ responsive styles and components across three libraries, with an interactive guide for a team new to the tool.
Device page fixes, still live on AT&T Business
Colour swatches that disappeared against white, and one image per device. I designed both fixes as the sole designer in 2023. Open a phone on the AT&T Business site today and they are still there.
Other work
Motion concepts and a client siteMurmuration
A flock of particles that gathers into an object, here a race car. I came up with shaping objects out of the flock for customer stories and storyboarded how each one forms, from a loose scatter to a held shape.
2026The flow
A working version of the homepage hero, built before it had its particle flow: the brand colors moving as one current behind the headline, with sliders for speed, spread and depth so it could be art-directed live. That build became the starting point for what’s on freshworks.com.
2026
Dublin Cyclery
A new site for a bike shop that’s been on Dublin Blvd since 1965. The showroom is sorted by how you ride, booking a repair is always one tap away, and the shop’s history gets its own page.
2026How I work
Four habitsResearch
Session replays, scroll depth, usability tests. Finding where people drop off, not where we assume they do.
Framing
Deciding which problem is actually worth solving before drawing anything.
Systems
Semantic tokens, component libraries, and specs engineers can build from without a meeting.
Craft
QA on spacing, behavior, and accessibility until what ships matches what was designed.
About
AJ Harris, Product DesignerI’m a product designer building the systems underneath enterprise products, and the research that steers them.
I’ve spent the last few years on enterprise products. At CGI that was the AT&T Business design system and buy flow, then Brightspeed’s design system and business site. At Progress Residential, the applicant flow. Now I’m on contract at Freshworks, on the Web Experience team behind freshworks.com.
Open to product design roles for 2026.
email@aj-harris.comOr find me on LinkedIn and elsewhere. I usually reply within a day.